PRIVACY POLICY

Last Updated: March 10, 2026

Overview

Spicerack Health respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information.

If you receive healthcare services from us, your health information may also be governed by our Notice of Privacy Practices under HIPAA, which will be provided separately where applicable.

Information We Collect

Personal Information

We may collect:

• Name
• Email address
• Phone number
• Date of birth
• Mailing address
• Payment information

Health Information

If you receive Dietitian Services, we may collect:

• Medical history
• Nutrition history
• Lab values (if provided)
• Health goals
• Dietary patterns
• Progress notes

This may constitute Protected Health Information (PHI) under HIPAA.

Technical Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Usage data
• Cookies and similar technologies

How We Use Information

We use information to:

• Provide Dietitian Services
• Schedule appointments
• Process payments
• Communicate with you
• Improve our Services
• Comply with legal obligations

We may use de-identified or aggregated data for quality improvement.

HIPAA and Health Information

Spicerack Health is a covered entity under HIPAA:

• Your Protected Health Information (PHI) is used and disclosed in accordance with HIPAA.
• We maintain administrative, physical, and technical safeguards.
• You have rights regarding your PHI, including access and amendment.

A separate Notice of Privacy Practices may apply to clinical services.

Sharing of Information

We may share information with:

• Payment processors
• Telehealth platform providers
• Secure cloud storage vendors
• Legal or regulatory authorities when required

We do not sell your personal or health information.

Data Security

We implement reasonable safeguards designed to protect your information, including:

• Encryption
• Secure platforms
• Access controls

However, no system can guarantee absolute security.

Data Retention

We retain records as required by:

• State licensure laws
• Federal regulations
• Professional standards

Your Rights

Depending on applicable law, you may have the right to:

• Access your information
• Request corrections
• Request deletion (where permitted)
• Withdraw consent

To exercise rights, contact us at info@spicerackhealth.com.

Cookies and Tracking

We may use cookies to:

• Improve website functionality
• Analyze traffic
• Enhance user experience

You can disable cookies through browser settings.

Children’s Privacy

Our Services are not directed to individuals under 18.

Changes to This Policy

We may update this Privacy Policy at any time. Updates are effective upon posting.